Love these stamps, arrived in 3 days!
I can find some of my favorite stamps even when the post office doesn't have them.
How Rewards work
Just a heads-up—if you were logged into your account during your last stamp purchase, your points will automatically be available to redeem at checkout next time. Easy peasy!
Understand how referrals work
1. Your Customer Advocate (customer A) refers your friend (customer B) by sending them their referral URL.
2. When customer B clicks on the URL, you should see a prompt for them to enter their email address. When customer B enters their email address, the 'Friend' reward will be sent to you via email.
From the email, Customer B will be able to copy their coupon code and use it in an order:
3. If customer B then goes on to make a purchase, customer A will get their reward.
Note that the friend does not need to create an account, nor use the friend reward that they redeemed in order to complete the referral. They would just have to make a purchase!
Where to share the referral
With a Smile referral program, you are encouraged to share your referrals from directly within the customer panel. By default the sharing options are Facebook, X, and email.
Advocates can also copy and paste their referral url and send it to friends and family wherever you like.
How do customers redeem points?
Single reward redemption
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Customers can redeem rewards from within their panel by copying a code into checkout or applying the code to checkout from within the rewards panel
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Customers need to have an account and be a Member to redeem points
Multiple reward redemption
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Smile allows you to combine discounts and this is how customers can use multiple discounts for one order!
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To learn how you can set up your rewards to combine you can check out this article
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Customers can choose 1 reward by using Apply code within the Smile panel and the other reward has to be copied to the clipboard and applied at checkout
Reward redemption at checkout
Customers can still combine rewards with a checkout extension, one can be redeemed from within the checkout extension and one must be copied from the panel
Points redemption walkthrough
To turn points into a reward, you will need to log into the rewards panel on the site. Once you’re logged in, they'll need to open the rewards panel.
Next, click on Ways to redeem.
If you do have enough points for one of the Fixed amount rewards, there will be a Redeem button:
To redeem points on Incremental rewards, your will need to use the points slider to select the amount of point they would like to spend, then click Redeem:
Upon clicking redeem, you will be taken to a page that shows the coupon code with a button to Apply code which will automatically apply that coupon code to the checkout.
Based on your settings in Notifications, you also may get an email with the coupon code for your records. The code will also be stored in your rewards panel under the Your Rewards section at the bottom.